Head of Compliance

Who are we?

Cromwell Medical Staffing is a leading healthcare agency dedicated to our candidates and clients across the UK. We have been sourcing the best talent in the market since 2003 which has earned us our respected reputation. Our workforce is predominantly, but not limited to, Band 5 Registered Nurses, Midwives, ITU Nurses and Accident & Emergency Nurses. We also have a specialist mental health team who concentrate solely within that arena, working with RMNs and CPNs and a Allied Health Professionals & Health Science Services division (with more on the horizon). Our nationwide healthcare recruitment solutions cater to both the public and private sectors where we offer temporary, contract and permanent positions. We are proud to continue year on year to hold a position on a number of national frameworks and offer a range of opportunities nationwide.

 

Job Summary:

The Head of Compliance is responsible for overseeing the overall performance of the compliance division, specifically in relation to candidate compliance. This includes ensuring that all candidates adhere to the relevant rules, regulations, and any additional contractual obligations required to meet the needs of our clients.

 

Responsibilities:

Oversee Compliance Division Performance

• Monitor and manage overall performance related to candidate compliance.
• Ensure adherence to regulatory requirements and company policies.

Issue Escalation

• Provide timely and accurate reporting of compliance matters.

Policy and Procedure Development

• Developing and implementing compliance policies and procedures.
• Assist with updating policies to reflect regulatory changes and industry best practices.

Candidate Compliance Management

• Ensure candidates comply with all relevant rules, regulations, and contractual obligations.
• Conduct compliance checks and audits on candidates.

Regulatory Liaison

• Maintain relationships with regulatory authorities.
• Ensure timely and accurate submission of regulatory reports and documentation.

Training and Development

• Assist with organising and delivering compliance training programs for staff.
• Ensure ongoing professional development in compliance matters.

Internal Audits and Risk Assessments

• Assist with conducting internal audits and risk assessments to identify compliance gaps.
• Assist with implementation of corrective actions and improvements.

Technology Implementation

• Assist with the implementation of compliance-related technology solutions.

Client Compliance Support

• Address compliance-related inquiries and issues from clients.

Brand specific duties

• Communication with Brand sales management.
• Ensure Team Leader reports regarding departmental activities are presented within agreed schedules.
• Ensure that Team Leaders escalate issues in good time.

 

 

 

Requirements:

Minimum 4 years’ experience within the healthcare recruitment market, specifically within compliance

• Extensive experience in the healthcare recruitment sector with a focus on compliance, demonstrating a deep understanding of regulatory requirements and industry practices.

Senior Leadership experience

• Proven track record of leading and managing teams at a senior level, showcasing leadership skills and the ability to drive team performance and development.

Evidence of high customer satisfaction in previous positions

• Demonstrated success in achieving high levels of customer satisfaction, reflecting strong client relationship management and service delivery skills.

Experience of using CRM systems

• Proficient in using CRM systems such as VDQ, Eclipse, and Now We Comply for effective candidate and client data management, and compliance tracking.

Excellent English (spoken, written, and comprehension)

• Superior command of the English language, with exceptional skills in spoken and written communication and comprehension, facilitating clear and effective interactions.

Strong MS Office, Adobe ability

• Advanced skills in MS Office and Adobe software, enabling efficient creation, editing, and management of documents, reports, and presentations.

Strong motivator

• Demonstrated ability to inspire and motivate teams, fostering a productive and positive work environment.

Teamwork

• Skilled in collaborating with colleagues and teams to achieve shared objectives, contributing to a cohesive and effective team dynamic.

Takes ownership and prioritise

• Capable of managing and organizing both personal and team workloads effectively, ensuring efficiency and productivity.

Takes initiative and solution driven

• Responsive to guidance while also demonstrating the ability to take initiative and develop practical solutions to challenges.

Work well under pressure

• Resilient and capable of maintaining performance and composure when facing high-pressure situations or tight deadlines.

Achieve deadlines set

• Consistent in meeting deadlines and managing time effectively to ensure timely completion of tasks and projects.

Enthusiastic and dependable

• Demonstrates a positive attitude towards work with reliability and a strong commitment to fulfilling responsibilities and achieving goals.

Focused and goal-oriented

• Maintains a clear vision of objectives and consistently drives efforts towards achieving specific targets and outcomes.

Attention to detail

• Exhibits meticulous care in reviewing and executing tasks, ensuring accuracy and thoroughness in every aspect of work.

 

Interested?

We are interviewing immediately for this role. Send your CV to taylor.deklerk@icg-medical.com